The terms for using MarketPilot OS.

Last updated: 29 May 2026. These terms explain the rules that apply when you access or use MarketPilot OS.

1. Operator

MarketPilot OS is operated by GK STUDIO LTD, a company registered in England and Wales with company number 16048293. References to MarketPilot, we, us or our mean GK STUDIO LTD trading through the MarketPilot OS product.

2. The service

MarketPilot OS provides revenue intelligence, campaign planning, AI-assisted content generation, lead capture, inbox workflows, analytics, integrations and related operational tools for service businesses. We may update, improve or change the service over time.

3. Accounts

You must provide accurate account and business information and keep your login credentials secure. You are responsible for activity under your account and for ensuring that authorised users comply with these terms.

4. Trial and subscriptions

MarketPilot may offer a 14-day trial starting when you begin a paid subscription through checkout. Paid plans are billed as stated at checkout. Subscription fees are not a percentage of your revenue. Unless stated otherwise, subscriptions renew until cancelled.

5. Usage limits

Plans may include limits for campaigns, AI usage, connected accounts, users, storage, or other product features. If limits are reached, we may restrict new AI suggestions, new campaign launches or similar functionality. Bookings and existing inbox visibility should not be blocked solely because an AI usage limit has been reached.

6. Payments and cancellation

Payments are processed by third-party payment providers such as Stripe. You are responsible for keeping billing details up to date. You may cancel according to the cancellation options available in the product or by contacting billing@marketpilotos.com.

7. AI outputs

AI outputs may be inaccurate, incomplete, unsuitable or require review. You are responsible for reviewing, editing and approving all AI-generated content, campaign suggestions, messages, images, recommendations and outputs before publishing, sending or relying on them.

8. Integrations

Where you connect services such as Google, Meta, email or other providers, you authorise MarketPilot to use those integrations for the features you enable. You remain responsible for complying with each third-party platform's terms, policies and advertising rules.

9. Acceptable use

You must not use MarketPilot for unlawful, misleading, discriminatory, harmful, abusive, infringing or unauthorised activity. You must not attempt to bypass security, misuse integrations, send spam, upload malicious files or use the service to target protected or sensitive groups unlawfully.

10. Customer content

You retain ownership of business information, uploaded media, campaign data and customer content you provide. You grant us the rights needed to host, process, display, analyse and use that content to provide and improve the service.

11. Availability

We aim to provide a reliable service, but we do not guarantee uninterrupted availability. Maintenance, incidents, third-party outages, provider limits or force majeure events may affect access or performance.

12. Liability

To the fullest extent permitted by law, MarketPilot is provided without guarantees of specific revenue, bookings, leads, advertising results or business outcomes. We are not liable for indirect losses, lost profits, lost revenue, lost goodwill or decisions made using AI or analytics outputs.

13. Suspension and termination

We may suspend or terminate access if you breach these terms, create security risk, fail to pay, misuse the service, or where required by law or platform policy. You may stop using the service and request account closure subject to lawful retention requirements.

14. Governing law

These terms are governed by the laws of England and Wales. Courts of England and Wales will have jurisdiction unless mandatory consumer protection rules provide otherwise.

15. Contact

For support contact support@marketpilotos.com. For billing contact billing@marketpilotos.com. For privacy requests contact privacy@marketpilotos.com.